L'OR Coffee Capsule Subscription

A L'OR coffee subscription is the perfect way to ensure you never run out of your favourite premium coffee capsules. With a flexible L'OR subscription, your selected blends are delivered directly to your door, as often as you choose, while you enjoy an exclusive 35% discount on every delivery.

Designed for convenience and flexibility, your L'OR subscription can be changed, paused or cancelled at any time, giving you complete control over your premium coffee experience.

To start a L'OR coffee subscription on the L'OR website, customers must be at least 18 years old and reside in United Kingdom. A minimum order value of £25 is required to activate the subscription.

To start your L'OR subscription, simply add the premium coffee capsules you’d like to receive regularly to your basket, selecting the subscription option. You can also include additional products as a one-time purchase alongside your recurring order.

Choose a delivery frequency that suits your coffee routine:

• Every month

• Every two months

• Every three months

• Every four months

Once you’ve selected your favourite L'OR blends, enter your delivery address and complete your payment using your preferred payment method.

Your capsules will then be delivered according to your chosen schedule, with payment processed automatically for each order. Don't worry, we'll send you a reminder email ahead of your next order.

Your subscription is fully flexible, allowing you to update your blends, adjust quantities, pause deliveries or cancel at any time within your subscription account.

Step 1. Select the capsules you want to add to your recurring order

Step 2. Choose the packs you want to include in your subscription

Step 3. Select the delivery frequency

Step 4. Select your payment method

Enjoy complete flexibility with your L'OR subscription, with no long-term commitments or hidden obligations. You can cancel at any time.

If an order has already been processed and shipped before your cancellation is made, it will still be charged and delivered as planned. Your subscription will then be cancelled for all future deliveries.

Yes, you can choose the delivery frequency for your orders. You can choose from the following delivery frequencies:

• Every month

• Every two months

• Every three months

• Every four months

There are no additional costs depending on the frequency you choose.

Yes, you can include a variety of L'OR premium coffee capsules in your subscription, allowing you to create a selection tailored to your taste. Simply explore the available blends, add your favourites to your basket, and choose the delivery frequency that suits you best.

Please note that accessories and maintenance products cannot be included within subscription orders.

Your first order will be delivered within 1 to 3 business days* after you subscribe, with preferred delivery for subscription orders. After that, deliveries will follow your selected subscription frequency.

You can choose from four delivery frequency options:

• Every month

• Every two months

• Every three months

• Every four months

For example, if you place your first order on the 10th, it will be delivered within 1 to 3 business days. For future orders, payment will be processed on the 10th of the relevant month, depending on your chosen frequency, and your order will arrive within 1 to 3 business days once payment has been successfully processed.

*There can be delays at times of high order volumes (e.g. Black Friday, Christmas) or due to other circumstances outside our control.

The subscription option may not be available for certain L'OR products. Subscriptions are currently excluded for coffee machine bundles, coffee machines and accessories. In addition, some limited edition or seasonal L'OR blends may only be available for a short period of time.

Availability may also vary depending on stock levels or supply limitations, which means some products may be temporarily unavailable for subscription.

If you do not see a subscription option on a specific product page, it is likely due to one of these reasons. However, these products can still be purchased separately at any time and added to your subscription order as a one-off purchase.

Yes, you can combine other promotions or vouchers. Check the voucher or promotion terms and conditions to determine if the additional discount applies to the subscription plan itself or only to products not included in the subscription.

You can include up to 30 packs of L'OR premium coffee capsules per order, with a minimum order value of £25 required to activate your subscription. Mix and match your favourite blends and choose the quantities that best suit your coffee routine.

Your L'OR subscription is fully flexible, allowing you to update your capsule selection, adjust quantities or swap products at any time, with no additional fees. You only pay for the products you choose, while enjoying exclusive subscriber savings on every order.

You don't need to create a L'OR account to subscribe. When you pay for your subscription, a separate subscription account will be automatically created, which you can use to manage your preferences and orders. However, having a L'OR account offers additional benefits, such as exclusive promotions, easier access to your subscription details, and a more streamlined experience.

We currently do not offer subscription plans that include a L'OR coffee machine. However, you can purchase a machine separately from our range of L'OR coffee machines and compatible systems. From time to time, L'OR also offers exclusive promotions and special deals on selected coffee machines. To stay informed about the latest offers, new launches and premium coffee experiences, we recommend subscribing to the L'OR newsletter.

There are two ways to access your subscription account, depending on whether or not you have a registered account on the L'OR Espresso UK website:

If you do not have a L'OR account:

• Click here to open the subscription login page.

• On the subscription login page, enter your email address and click “Submit password”.

• Check your inbox for the one-time password.

• Use this one-time password to access and manage your subscription account.

If you have a L'OR account:

• Log in to your L'OR account.

• Go to the “Subscription” section in your account.

• Click “Subscription” and the page where you can manage your subscription will appear.

Of course! You can easily add or remove products from your L'OR subscription at any time through your subscription account. Simply log in to your account, update the selection or quantity of premium coffee capsules you’d like to receive, and save your changes. Your updated preferences will automatically apply to all future subscription orders from that moment onward. Please note, once your order has been processed, you can no longer add or remove products in that order, any changes will apply to your next subscription order.

To update your L'OR subscription delivery address, access your subscription account by clicking here. This account is separate from your L'OR website account, so any changes you make here will only affect your subscription deliveries.

If you also wish to receive regular (non-subscription) orders at the new address, you will need to update the delivery address in your L'OR account as well.

Important:

• Changes you make to your subscription account will only affect orders linked to the subscription.

• To update regular (non-subscription) orders, you must update your address in your L'OR account separately.

You can easily manage your upcoming orders from your account.

We offer two options for your next scheduled order:

• Snooze: Delay your upcoming order by 1 week.

• Skip: Cancel your next scheduled order.

You can cancel your L'OR subscription at any time by logging into your account and selecting “Cancel Subscription”.

Please note that if an order has already been charged, it will still be processed and delivered as scheduled. Your subscription cancellation will then apply to all future orders once the current order has been fully processed.

The cost of your L'OR subscription depends on the blends and quantities you choose. With every subscription order, you’ll enjoy ongoing 35% savings across your selected capsules, with no additional subscription fees.

Please note that the minimum order value for a subscription is £25. All subscription orders include free delivery, with preferred shipping and arrival within 1–3 business days*.

Enjoy free delivery with every L'OR subscription order. The minimum subscription order value is £25, with no additional shipping costs.

Your subscription payment will be processed automatically on the same calendar day as your initial order, based on your selected delivery frequency. For example, if you place your first subscription order on the 10th of the month, future payments will also be taken on the 10th according to your chosen schedule.

Payments will be taken automatically using the same payment method selected for your original order.

Once payment has been successfully processed, your order will be prepared and shipped to your chosen delivery address with preferred delivery within 1–3 business days*.

Currently, L'OR subscriptions only accept credit/debit card payments.

Make sure your card has at least one more year of validity remaining when you sign up for L'OR to avoid interruptions to your orders.

To update the payment method for your subscription, follow these steps:

If you have a L'OR account:

Log in to your account on the L'OR website, then go to “My Account” and select “My Subscriptions”. From there, you can update your payment details and add a new card to your subscription.

If you do not have a L'OR account:

Use the subscription access link included in your L'OR email communications. Enter your email address and follow the steps to access your subscription settings, where you can update your payment details.

Once updated, your new payment method will be used for all future subscription orders.

You can view the general terms and conditions of the L'OR subscription plan here.