It is not possible to adjust your coffee plan once you have subscribed for a Basic, Medium or Heavy specific coffee plan. You are able to change your coffee selection per delivery.

You can change your selection per delivery, depending on your plan that means every 2, 3 or 4 months. You have the possibility to adjust your coffee selection until the next shipment date. You can do this within the L'OR My Account section after logging in. Click here to log in. After you login to My Account you will find the Manage coffee plan item in the Account Details section. Here you will find your coffee plan order, where you can manage your upcoming orders.

Machine Subscription Plans are concluded for a fixed period of 12 months after which the contract will automatically terminate. You do have the statutory right to withdraw from your Machine Subscription Plan within 14 days of the receipt date of the first goods (machines and/or coffee). A cancellation is possible via our customer care team and comes with a cancellation fee, which is variable and related to the coffee plan you have chosen.

Yes, you can!

There are no shipping costs for you up to your final L'OR Machine Subscription payment.

Your first order will be delivered 3-5 business days after you have signed up for your coffee plan. Depending on your chosen coffee plan, your subsequent recurring orders will be delivered every 2, 3 or 4 months. Example: Your first order is placed on the 10th and the standard delivery 3-5 business days will apply. Recurring order: your payment will be taken on the 10th calendar day of the following 2, 3 or 4 months depending on your coffee plan. Once the payment has gone through successfully your order will be processed and delivered to you within the standard delivery time frame of 3-5 business days.